What Information We Hold and Why
When you register an account, we collect your name, email address, contact number and date of birth to verify your identity and keep your account secure. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount
-
1
— we do not store your full e-wallet credentials or PIN. We also collect device and browser session data automatically: IP address, device model and session timestamps. This helps us detect unusual login attempts and protect your account from unauthorised access. Players in George Town and
-
2
across Malaysia access the lobby through the same encrypted connection, and all data in transit is protected with SSL. We retain your account records for as long as your account remains active and for the period required by applicable law after closure. You may request a
-
3
copy of the data we hold on you at any time by contacting our support team through live chat. Use and availability of this service depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.